Reference

Terms That Cover How We Work Together

These terms set out what you agree to when you open an account with 345com and use our lobby, payments, or any service we provide. Access depends on local law and is available only where permitted in your region.

Account eligibility appliesJazzCash, Easypaisa, Raast payments coveredLocal law governs accessSubject to change with notice

Explore the Lobby Read FAQ

What These Terms Actually Cover

345com Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account, you confirm you have read and accepted these terms in full. They apply to every part of your relationship with us — account registration, deposits and withdrawals, how we handle disputes, and when we may suspend or close an account. Deposits made

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through JazzCash, Easypaisa, or Raast are processed under the payment terms of those respective services as well as ours. If a deposit is reversed or disputed at the wallet level, we reserve the right to place a hold on your account balance while the matter is
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reviewed. Withdrawals follow the same wallet path you used to deposit; we do not redirect funds to a different method without your written request. We may update these terms at any time. When we do, we post the revised version here and note the date it
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takes effect. Continuing to use your account after that date means you accept the updated terms. If you disagree with a change, close your account before the effective date and contact support to settle any outstanding balance. These terms are governed by applicable law in the
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jurisdiction where access is permitted.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE IT

Account Security and Your Data Rights

We take the security of your account and the handling of your personal data seriously. Here is how we manage it in practice.

Data Retention

We keep your account data for as long as your account is active and for the period required by applicable law after closure. You can request a summary of what we hold.

Account Security

Your account is protected by password and OTP verification on login. If you suspect unauthorised access, contact support immediately to freeze the account.

Cookie Use

We use functional and analytics cookies to keep your session active and understand how the lobby is used. You can manage cookie preferences from your browser settings.

Requesting Changes

To update personal details, request data deletion, or raise a privacy concern, contact support in writing. We aim to respond within the timeframe required by applicable law.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a dispute, our support team handles account and policy questions directly. Reach out through any of the channels below and we will respond as quickly as we can.

Live Chat Open the chat widget from your account dashboard for real-time help with terms questions, account holds, or payment disputes.

Email Support Send a detailed message to our support address for written records of your query — useful for formal disputes or account closure requests.

Help Centre Our help pages cover common terms questions including payment rules, account suspension reasons, and how to request a data review.

Common Questions About These Terms

Straight answers to what people actually ask about how these terms work.

These terms apply to anyone who opens an account with 345com and uses our lobby or payment services, where access is permitted under local law in their region.

We place a temporary hold on the relevant balance while we review the dispute with the payment record. Support will contact you with the outcome and next steps.

We post updates here before they take effect and note the effective date. You will not be caught off guard — but continuing to use your account means you accept the revised terms.

Contact support in writing to request account closure. Any withdrawable balance will be returned via your registered JazzCash, Easypaisa, or Raast wallet after identity verification.

Send a written request to our support team. We will provide a summary of the data we hold and the basis on which we retain it, in line with applicable law.

These terms are governed by the law of the jurisdiction where your access is permitted. Availability depends on local law and eligible regions, and we do not make claims beyond that.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoLegal InfoAbout Us

Terms That Cover How We Work Together

Account Security and Your Data Rights

Reach Us About These Terms

Common Questions About These Terms

01 Who do these terms apply to?

02 What happens if I deposit via JazzCash and then dispute the transaction?

03 Can 345com change these terms without warning?

04 How do I close my account and settle my balance?

05 Where can I find out what personal data you hold on me?

06 What law governs these terms?

Terms & Conditions

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